协同搜索过程中用户交流内容与模式研究     

张璐  张鹏翼  刘畅 《图书情报知识》2020,(3):51-62

[目的/意义]旨在分析协同搜索用户在信息搜索任务过程中的交流内容与模式,从而理解协同搜索用户的关注重点与搜索过程。[研究设计/方法]基于书籍交互检索平台(CLEF-Social Book Search)设计实验,共招募18名被试完成两种搜索任务,通过录音记录对话并对其进行编码和分析,总结交流内容特征和模式。结合任务类型、认知类型组合、服务器记录的搜索交互行为日志以及问卷收集的搜索体验进行了探索分析。[结论/发现]从交流内容上看,协同搜索用户主要理解与评判书目信息、商讨搜索任务计划;比起认知类型不同的用户,相同认知类型的用户在操作交互方面交流更多,在评判决策方面交流较少。交流模式依据讨论内容比重可分为理解评判型、评判主导型、均衡交流型三种,评判主导型用户的任务完成满意度最高。[创新/价值]协同搜索用户的交流反映出搜索过程中需要与同伴商讨协同的焦点,也是需要系统提供协助的重点,给协同搜索系统设计提供一定参考。本研究针对协同搜索的交流内容设计的编码系统对相关的协同交流研究也有借鉴意义。  相似文献   

Role Development in the Managed Care Era: A Case of Hospital-Based Nursing     

Julie Apker 《Journal of Applied Communication Research》2001,29(2):117-136

Managed care poses numerous opportunities and challenges for today's health care organizations and their employees. This article investigates the ways that hospital nurses develop and make sense of their professional roles and organizational environments in a changing and often uncertain managed care setting. The case study approach used in this research combined qualitative methodologies to gain a rich, detailed, and contextual understanding of nurses' work roles and organizational experiences. After an analysis of interviews with 24 nurses and observations of nurses' communicative activities on one inpatient unit, the complexity of sensemaking and role development in a managed care environment is considered. Conclusions are then drawn regarding the theoretical and pragmatic implications of nurses' communicative processes, as they attempted to develop and understand their roles in a changing organizational context.  相似文献   

体育教学中师生交往的研究     

周志华 《福建体育科技》2003,22(4):58-59

本文从体育教师本身、体育教学模式和体育考核模式中分析了当前体育教学中师生交往中所存在的问题 ;从体育教师观念转变、体育教学模式的改变和改革体育考核方法几个方面提出相应的对策。  相似文献   

Chaos theory, informational needs, and natural disasters   总被引：2，自引：0，他引：2  

Timothy L. Sellnow  Matthew W. Seeger  Robert R. Ulmer 《Journal of Applied Communication Research》2002,30(4):269-292

This study applies chaos theory to a system-wide analysis of crisis communication in a natural disaster. Specifically, we analyze crisis communication during the 1997 Red River Valley flood in Minnesota and North Dakota. This flood, among the worst in modern American history, consumed entire metropolitan areas, displacing thousands of people. The conditions and decisions leading to the disaster, and the subsequent reactions are retraced. Communication related to river crest predictions (fractals), the shock at the magnitude of the crisis (cosmology episode), novel forms of reorganizing (self-organization), and agencies that aided in establishing a renewed order (strange attractors) are evaluated. Ultimately, we argue that preexisting sensemaking structures favoring rationalized, traditional views of a complex system led officials to make inappropriately unequivocal predictions and ultimately diminished the effectiveness of the region's crisis communication and planning.  相似文献   

"The policy exists but you can't really use it": communication and the structuration of work-family policies   总被引：1，自引：0，他引：1  

Erika Kirby  Kathleen Krone 《Journal of Applied Communication Research》2002,30(1):50-77

Although work-family benefits are increasingly important organizational policies, limited research addresses the impact of communication on benefit utilization. However, communication is significant because the perceived appropriateness of work-family benefits emerges through interaction. For example, when coworkers complain about "picking up the slack" for those using family leave, their discourse may impact future decisions of other workers regarding whether they utilize the work-family benefits available to them. We apply Giddens' (1984) Structuration Theory to examine organizational members' discursive responses to conditions (and contradictions) present in utilizing work-family benefits in a governmental organization. We argue the daily discursive practices of individuals can either reinforce or undermine formally stated work-family initiatives, and in turn discuss the implications of this "structuration" of policy.  相似文献   

大学图书馆参考咨询服务中沟通的障碍与对策     

魏红梅  刘建立 《高校图书馆工作》2008,28(3):61-63

沟通在大学图书馆的参考咨询服务中发挥着重要的作用。文章分析了图书馆参考咨询服务中馆员和读者在沟通上存在的问题,提出了解决参考咨询服务中沟通障碍的相应对策。参考文献5。  相似文献   

Accommodating Translational Research     

《Journal of Applied Communication Research》2008,36(2):121-127

This is an article in a series illustrating the way scholars in communication have pursued translating their research into practice. The translational nature of communication accommodation theory and examples of its application are the focus of this contribution.  相似文献   

Communicating Knowing Through Communities of Practice: Exploring Internal Communicative Processes and Differences Among CoPs     

Joel O. Iverson - Joel O. Iverson is currently an assistant professor in the 《Journal of Applied Communication Research》2008,36(2):176-199

Knowing is an enacted, communicated process that is difficult to observe, let alone manage, in organizations. Communities of practice (CoPs) offer a productive solution for improving knowledge and knowledge management, but the communicative processes that enact CoPs have not been explored, leaving CoPs as an organizational black box. This research extends CoP theory as a means to determine the presence of a CoP and distinguish between various CoPs, and as a practical means to evaluate the communicative processes of organizational knowledge. CoPs enact the communicative nature of knowing through the elements of mutual engagement, negotiation of a joint enterprise, and shared repertoire. Specifically, two groups of volunteers are examined through a combination of participation, observation, and interviews in order to explore CoP theory as a dynamic system for examining and evaluating organizational knowledge.  相似文献   

试论传播学研究的多元方法     

孔令华 《国际新闻界》2006,(5)

本文分析了镜式、灯式、神话式等三种传播研究方式,认为我国传播学研究存在三种态势,建议我国的传播学研究走“学术趣味”+“现实关怀”的道路。  相似文献   

新闻学与传播学的学科特质比较分析   总被引：2，自引：0，他引：2  

齐爱军 《国际新闻界》2006,(7)

新闻学与传播学学科特质的比较问题非常重要,它是讨论新闻理论体系建构与完善的前提。本文提出结构性、交叉性和开放性是传播学的三大学科特质,主体性、理想性、实践指向性则是新闻学的三大学科特质,并据此建构了一个新闻核心理论模型。  相似文献